Micromedex Best in KLAS

Micromedex named Best in KLAS 2026 for Clinical Decision Support

By Sonika Mathur

Earning the Best in KLAS designation is a distinct honor because it is grounded entirely in customer feedback. It signals a commitment to product excellence, strong partnerships, and measurable results. This award affirms our mission to equip clinicians with dependable, evidence-based resources that simplify workflows and improve patient safety.

 

“The Best in KLAS awards honor vendors who consistently excel through true partnership with healthcare organizations. To win means customers trust you to support their success amid rapid industry change—helping them enhance patient care, achieve better outcomes, and realize genuine ROI. At KLAS, we are proud to amplify the voice of providers and payers and to commend vendors who turn feedback into action.”

– Adam Gale, CEO, KLAS Research

Micromedex: A trusted partner in care

Clinicians have long turned to Micromedex for thorough, impartial drug information, now delivered through an intuitive experience that simplifies decision-making. This year’s top ranking reaffirms our focus on providing a reliable, powerful tool that clinicians trust. Feedback gathered by KLAS emphasizes the value of our streamlined search and comprehensive content. As one client noted:

 

“Micromedex is easy to use. The search function works well, and the information is very comprehensive, detailed, and well organized.”

– Manager, January 2025, collected by KLAS Research

Innovation driven by your feedback

This recognition is made possible through the ongoing partnership and insights from our customers. Their input fuels our continuous innovation. In the past year, we have evolved our solutions to address the complex challenges our users face.

 

Key enhancements that led to this achievement include:

• AI-powered search: We introduced major upgrades to our search functionality, enabling smarter, quicker access to relevant content through artificial intelligence. One KLAS-reported comment highlighted, “It is very easy to use because it is very intuitive. It pretty much prompts us for whatever we need to do.” (Manager, October 2025, collected by KLAS Research)

• Enhanced user experience: We have improved performance and reduced interruptions. Our dedication to AI transparency—with features like suggested searches and follow-up prompts—fosters trust and confidence in the answers provided.

 

These developments demonstrate our pledge to deliver efficient tools that enhance the clinician experience and lessen cognitive burden. As one client told KLAS:

 

“I have really good ROI for Micromedex.”

– Director, September 2025, collected by KLAS Research

DynaMedex: A new leader in disease reference

We are particularly excited that DynaMedex has earned its first #1 ranking. This accolade confirms our work to offer a solution that delivers in-depth, evidence-based disease management insights. DynaMedex is built to help clinicians make assured, informed decisions, promoting consistency and efficiency in clinical review.

What this means for our customers

For our clients, this Best in KLAS award is a mark of quality and dependability. It confirms you can rely on Micromedex and DynaMedex for:

• Faster, confident decision-making: Quickly access credible, evidence-based information at the point of care. As noted in KLAS feedback: “Micromedex’s strengths are its ease of use and concise information…” (Manager, September 2025, collected by KLAS Research)

• Improved patient outcomes: Use tools designed to increase patient safety and support superior care delivery. One client shared with KLAS: “This product has helped reduce errors and streamline our processes from the pharmacy standpoint and from a prescriber standpoint. It has definitely assisted in making sure our drug information is up-to-date and everything is standardized to reduce medication errors on our side.” (Manager, October 2025, collected by KLAS Research)

• Streamlined workflows: Experience smooth integration with your existing electronic health record (EHR), pharmacy benefit management systems, and clinical processes. KLAS feedback commended this integration: “We are going to have Micromedex forever; we have had it for a long time. Micromedex integrates really well. It is great…” (Manager, February 2025, collected by KLAS Research)

A thank you to our partners

We offer our heartfelt thanks to all our customers throughout healthcare. Your openness in sharing experiences, challenges, and successes enables us to create better solutions. This recognition is a shared achievement, and it motivates us to keep strengthening our collaboration with you. We were gratified to hear in KLAS feedback that “of all of the vendors we deal with, Merative is probably one of the best to work with.” (Analyst/Coordinator, October 2025, collected by KLAS Research)

While we celebrate this milestone, our focus remains on the future of clinical decision support and healthcare IT. We are dedicated to advancing our technology to meet your evolving needs and to help you manage the complexities of modern healthcare.

 

Ready to see what an award-winning clinical decision support solution can do for your organization?

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